If you are experiencing issues with the app and would like help to resolve them, please contact our support team. We'll be happy to help. If you would like to request a refund, please follow the instructions for your device as listed below.

App Store (iPad, iPhone, iPod, Mac)

  • Starfall subscriptions on Apple devices are managed entirely through Apple and the App Store. If you would like a refund, please contact Apple Support. 

Google Play (Chromebook & Android)