Logo

What can we help you with today?

What is your product return, exchange, or refund policy?

Ordering Starfall Educational Materials

What is your product return, exchange, or refund policy?

Last updated on 31 Oct, 2025

You may return unused items within 60 days of delivery for a refund or exchange. If the reason for the return is our error, we will pay to have the product returned and reshipped. If you made an error when placing your order, you may still return the undamaged product for a refund of the product cost. We are unable to refund initial freight charges.

Please contact us with your order number and list the product(s) you intend to return. We will resolve the matter promptly.

Did you find this article helpful?
Previous

Using the Starfall Parent-Teacher Center

Next