An access code is used one time to create a new Starfall membership account or to add time to an existing membership. Those who join or renew with a purchase order or by mail, fax, or phone will usually receive an access code via email.

You do not need an access code if you:

  • Join Starfall or renew a membership online
  • Renew an existing membership via email, fax, or phone and include your membership email address(es) with your order.

An access code is good for a specific amount of membership time, usually a year, and for a membership level. Membership levels are Home, Teacher, Classroom, and School. When purchasing more time for an existing membership, Starfall Customer Service (who generates the access code) will need the level of current membership in order to ensure the level of the new access code matches the current membership level.

Refer to the following articles for detailed information about membership levels and using access codes:

Help me choose a membership.

Use an access code to create a new membership account.

Add more time to an existing membership account with an access code.